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Web Hosting Domain Name Server (DNS) Questions

Once you sign up for a hosting account with us, you will need to update the nameservers, (ns1 and ns2) that are associated with your domain name. If you purchased your domain name from us, this is already done for you. If you purchased your domain name from somewhere else, you will need to contact them to find out how to make the nameserver changes.

Q. How long does it take to get my domain working (propagate)?
A. It usually takes 24-72 hours for a domain to fully propagate. You may see your website almost immediately while somebody else won't be able to for a day or two. It's just the way it is on the Internet

Q. Can I view my site even though my domain's name servers haven't propagated yet?
A. Yes you can view your site by going to http://your ip here/~yourusernamehere/ Be sure to include the ~ and /

Q. What do I set my domains name server's to?
A. This information is included in your welcome email you have, or will receive once you sign up. If you lost your welcome email, Contact Us

For more answers about DNS issues view the "Host Info" section in our flash movies.

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